Pillar 04 — Automation & Technology
WhatsApp Business API Automation
Turn WhatsApp into an automated lead capture, booking, and customer engagement engine.
OVERVIEW & SCOPE
Why This Matters for Your Business
In India, WhatsApp is the dominant channel for commercial communication. We connect your business to the official Meta WhatsApp Business Cloud API to automate instant lead replies, catalog browsing, appointment confirmations, and payment reminders.
Key Deliverables Included
- ✓ Official Meta WhatsApp Business Cloud API onboarding and green tick verification guidance
- ✓ Instant greeting and qualification chatbot flows
- ✓ Automated appointment scheduling and reminder notifications
- ✓ CRM 2-way sync logging every conversation directly into customer profiles
- ✓ Broadcast campaigns for re-engagement and seasonal promotions with high open rates
Need This Built for Your Business?
Speak with our technical leads to assess your exact requirements, technical stack, and timeline.
Service FAQs
Yes, all workflows utilize official Meta WhatsApp Business Cloud APIs and approved template messaging.